If you are having a problem with the clipper, please leave a comment on the blog and answer the following questions:
- Your operating system (Windows, Mac, etc.)
- Your browser and version (Internet Explorer 7, Firefox 3, etc.)
- A link to the page you're trying to clip from
- A detailed description of the problem you're seeing. For example, "The clipper window doesn't show up at all." or "The green outline doesn't appear when I mouse over the image I want to clip." or "After I click the Import button, the item doesn't show up in My Items."
Update (July 24) : We managed to fix some bugs, but if you're still seeing issues, trying clearing your browser cache by following these instructions. If you're still seeing problems, report them in the comments. Thanks!
30 comments:
1. Macbook
2. firefox (Not sure which version, but I just downloaded it last fall)
3. Any clipping
4. The drop down window appears, but always asks me to sign in. The green frame appears, but I can't clip because it says I'm not signed in.
helpful! But does anyone know how to rotate an object when putting it in a set?
1. Windows Vista
2. Internet Explorer 7
3. Trying to clip images from aberbrombie & ftich
4. It says that polyvore cannot import an image right now. It does that for every website i try to import from.
1. Windows XP
2. Firefox version 3.0
3. Trying to clip images from anywhere
4. It says that polyvore cannot import an image right now. It does that for every website i try to import from.
1. Windows XP
2. Opera 9.60
3. Internet Explorer 7
4. Any site
5. Green box shows, but nothing else, it doesn't import to my polyvore account.
1. Windows XP
2. Maxthon Classic Version 1.6.5.18
3. Trying to install the clipper
4. I can't install clipper. I really don't know why, maybe because there is no Links Toolbar in my toolbars...?
okk so I am having A LOT of problems with my polyvoree!!! =[
It won't let me fave a set, or leave a comment. Also, you know how when you are looking at a set and in the top right corner of the page it shows like three of the next sets from that person?!? Well that isn't there. also, I can't save an item into my items. tear tear.
I know that these are not the problems that you are talking about...but I can't figure out any other way to contact you. Thanks!!! =]
1. OSX 10.5.5
2. Firefox 3.0.5
3. Any clipping
4. Drop down window asks for a sign in, no green frame. Asks for sign in repeatedly, sign in screen works and self-closes after 3 seconds
1. Windows Vista
2. Firefox 3
3. Trying to clip from google images currently, but the clipper does the same mistake for every website
4. The clipper window appears but repeatedly asks to sign in, the green frame pops up around the image but it won't let me clip because it keeps asking me to sign in. (even though I am signed in already)
Same problem as Harpweaver, basically!
This is very irritating!
1. Mac
2. Firefox 3
3. all cliping
4. when i click on the cliper it says tht i need to sign in and i have done it like a million times it worked with safari but wont work with fire fox
1. Mac
2. Safari 3.1.2
3. Any clipping, especially fonts.com
4. When I'm on a page i pull down the clipper but when i click save to import it, it says it cannot be imported from ... the site im on
1. Windows Vista
2. Mozilla 3.0.8
3. Any clipping
4. I can't clip because it says I'm not signed in, even though I am signed in already.
Please help!!! Am getting too irritated over this.
1. windows i think :D
2. i variate between google chrome but when im going to clip something i use internet explorer 7 i think :)
3. pict.com
4. i clip the item, and i go to my items and it hasnt appeared :(
thanks,
1. Windows XP
2. Internet Explorer 7
3. Trying to clip any images
4. I try to put the Clipper in the links folder, but it doesn't seem to have a one.
1.windows vista
2.internet explorer 8
3.--------
4. im trying to download the clipper and i dont have a links toolbar. so i dont know where to put the file.
1. Mac
2. Safari
3. Trying to clip from merchnow.com (but really, any page doesnt work for me)
4. I click on the 'Clip from Polyvore' thing in my bookmarks but no dropdown box thing appears.
1. Window Vista
2. Internet Explorer 7
3. Any clipping
4. I can't install the Clipper. When i want to add my own objects, this window appears :
http://www.hostingpics.net/viewer.php?id=119304Sans_titre_1.jpg
(Internet Explorer cannot open this page)
1. Windows Vista
2. Firefox (latest version)
3. www.nordstorm.com (I have also tried with www.topshop.com)
4. The drop down window appears, but it always asks me to sign in. The green frame appears, but I can't clip because it says I'm not signed in and I keep signing in and waiting 3 seconds for the window to close but nothing happens and I try again. Also, I've tried clearing the cache but it still doesn't work.
1. Windows vista
2. Internet Explorer 8
3. Trying to install the clipper
4. I can't install clipper.
1. Mac OSX
2. Safari
3. Images don't clip from any sites
4. The clipper window doesn't sow up at all
1.windows vista
2.Internet Explorer 7
3.http://photobucket.co1.Your etc.)
4.it won't open the clipper page after i add it to the tool bar
1. Mac OSX
2. Safari
3. The clipper doesn't work anywhere
4. The clipper window doesn't show up at all
-mac
-safari
-any clipping of stuff of 50+items that im working on
-doesn't show up when i click it
Windows vista, Dell studio.
Internet explorer 8
my photobucket
http://i10.photobucket.com/albums/a138/Your_Suicidal_Angel/P1020483.jpg
There is no links folder/file/toolbar on my computer. So where do I put the file + i saved it in the dell folder and it just says cant import picture whenever i try to make it work that way.
please help thanks
1. Windows XP
2. Internet Explorer 8
3. Trying to install the clipper
4. I can't install clipper.
1. windows vista
2. Firefox 3
3. my photos from myspace.com and photobucket.com
4. it always says ' pictures from myspace.com may not be imported'
1.Windows vista
2.Internet explorer 8
3.--------
4. I'm trying to download the clipper and I dont have a links toolbar. So i don't know where to put the file.
mine says it can't in stall clipper why?? though??
when i press clipper i shows up but it just says: Sorry! Iteams from polyvor.com may not be imported and i don't know were to bring the picture!
1. Windows Vista
2. Internet Explorer 7
3. I'm trying to clip images from www.forever21.com
4. The clipper window doesn't show up at all.
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