Wednesday, July 23, 2008

Clipper Problems

Some people have been reporting problems with the Polyvore Clipper. So far we haven't been able to reproduce the bugs, so we need your help tracking down the issue.

If you are having a problem with the clipper, please leave a comment on the blog and answer the following questions:

  1. Your operating system (Windows, Mac, etc.)
  2. Your browser and version (Internet Explorer 7, Firefox 3, etc.)
  3. A link to the page you're trying to clip from
  4. A detailed description of the problem you're seeing. For example, "The clipper window doesn't show up at all." or "The green outline doesn't appear when I mouse over the image I want to clip." or "After I click the Import button, the item doesn't show up in My Items."
Thanks for your help! We'll try to fix the problem as soon as possible.

Update (July 24) : We managed to fix some bugs, but if you're still seeing issues, trying clearing your browser cache by following these instructions.

If you're still seeing problems, please go to our help center for articles that may answer your questions. Thanks!

415 comments:

«Oldest   ‹Older   201 – 400 of 415   Newer›   Newest»
cutiepie123 said...

1.Dell
2.google chrome
3.trying to clip from tumblr

okay...so is it possible to clip items when your browser is google chrome?

Anonymous said...

1. Windows 7
2. Internet Explorer 7
3. Trying to install the clipper
4. I can't install clipper. I think it may be because there is no Links folder and/or Links Toolbar in my toolbars

Molly said...

1. Windows 7
2. Mozilla Firefox 9
3. Any clipping
4. The clipper has always worked for me. However, when I downloaded Mozilla Firefox 9 (the newest version), it didn't allow me to drag the clipper into the bookmarks toolbar. A notice didn't come up or anything - it just didn't acknowledge the clipper link.

prim new york said...

1. windows xp
2. internet explorer 7 / i also tried fire fox
3. i am trying to clip images from this site.
http://shop.primcollection.com/products/?pagesize=40
4. it wont allow me to import the image from this site. i didn't have a problem on another site importing the image.

Anonymous said...

1. Mac
2. Safari
3. I'm trying to clip from google.com
4. It says sorry, you can't download from www.google.com

zyzzyva said...

1. Mac 10.5.8
2. Google Chrome 16.0.912.63
3. all pages
4. the whole page just goes white (all text & images disappear) and no clipper appears (I tried re-installing the clipper to my toolbar, but still doesn't work)

I just am newly trying out Chrome (usually use Safari 5.0.6 where the clipper works great), but would hate to have to toggle between browsers for Polyvore...

Thanks!

ViolenceAndGlamourxo said...

Can I get the Polyvore clipper with Google Chrome? Or will I just have to use Internet Explorer?

Tracy said...

so i really want this picture of Harry Styles with no h8 on his face for something I'm making, but my computer will clip it, then say 'problem clipping image' but i can clip other stuff, help?

Nata said...

1. Mac
2. I've tried clipping using latest version of Firefox and Chrome from http://feesksandals.com/ . In both the clipper works up till the last point of saving the image where, I keep getting the same message
"There was a problem clipping this item:
You cannot import from this site at this time"

Anonymous said...

1. Windows Vista
2. Google Chrome
3. Several sites, but most recently Norm Thompson
4. When I click on "Clip to Polyvore" the screen goes blank. I get nothing.

dificilstudio said...

1. Mac
2. Chrome 16, Ffx 9
3. I'm trying to clip images from www.stylepiques.com/shop
4. Everything works fine up to the point to save images. Then, the polyvore clipper says: "You cannot import from this site at this time". Tried clearing cache as suggested but still no success.

dificilstudio said...

1. Mac
2. Chrome 16, Ffx 9
3. I'm trying to clip images from www.stylepiques.com/shop
4. Everything works fine up to the point to save images. Then, the polyvore clipper says: "You cannot import from this site at this time". Tried clearing cache as suggested but still no success.

Pixie said...

1.Macbook
2.Firefox
3.Any clipping
4.The drop down window appears, but always asks me to sign in. The green frame appears, but I can't clip because it says I'm not signed in.

BlackCatDesigns said...

1. Mac OS 10.6.8
2. Safari 5.1, Mozilla 6.0, and Chrome 16.0.912.75
3. I am trying to clip images from JcPenny's website.
4. The clipper window shows up on the side, but I am unable to select the image on the page for women's wear.
www.jcpenney.com

Anonymous said...

1. Mac
2. Safari 5.1.2 and firefox
3. fancyla.com
4. Polyvore window reads. you cannot import image from this site at this time.

Anonymous said...

1. Windows Vista
2. IE8
3. I'm trying to clip images from www.seekingwonderland.com
4. Green box shows, and the clipper window says there was a problem clipping this photo..

tabby said...

i'm just annoyed now!
whenever i just open editor i can't find any item there is written see "see similar"
what should i do now please help my out!

Cayley said...

1. Macbook Air
2. Chrome, Safari
3. Im trying to clip images from www.diamondsdowntoearth.com
4. You cannot import from this site at this time

Mikala said...

My clipper isn't working. When i try to clip something, it says clipped 0 items with 0 problems.. Please fix it!

Ren said...

1. Windows XP
2. Google Chrome
3. Any site
4. Clipper keeps telling me to sign in. When I sign in and the page closes it continues to say 'sign in' no matter how many times I do it.

LaurenB said...

1. Windows 7
2. Google Chrome 17.0.963.46 m
3. http://www.farfetch.com (all websites, really)
4. The drop down window appears, but always asks me to sign in. The green frame appears, but I can't clip because it says I'm not signed in.

LaurenB said...

Followup: Cleared my cache too. Didn't help.

Anonymous said...

1. Windows 7 Home Premium
2. Firefox 10.0.1
3. www.schoneme.com
4. After saving there is a msg:

There was a problem clipping this item:

You cannot import from this site at this time

Anonymous said...

1. Windows XP
2. Firefox
3. trying to clip from www.MyAdea.com
4. Green frame appears but Polyvore box says 'sorry. items from myadea.com cannot be imported'

Gerad said...

Tried this against my own store, and get the ubiquitous "You cannot import from this site at this time" error.

Mac OSX Snow Leopard x86_64 running Chrome 17.0.963.56.

JSON response data:
{"xsrf":"MzM5NTAyNCwxMzI5OTY4MDY4","status":{"error":1},"message":[{"content":"You cannot import from this site at this time","type":"error"}]}

JSON POST request form data:
.in:json
.out:json
request:{"page_size":1654,"imgurl":"http://store.globalscapes.net/images/medium/autumn-light-parker-00111_MED.jpg","url":"http://store.globalscapes.net/mountain-scenics/autumn-light-parker?zenid=da2a32c09b4250547cabab966335174e","pagetitle":"Autumn Light from Parker [Fine-Art Print] - $225.00 : Gerad and Laura Coles, Photographic Art Store","price":"225.00","curr":"$","tags":"art, photograph, mountains, canada, Gerad Coles, autumn, landscape, frame, picture","title":"Autumn Light from Parker [Fine-Art Print] Gerad and Laura Coles, Photographic Art Store","default_title":1,"default_price":1,"quickshare":"on","quickshare_list":"",".xsrf":"MzM5NTAyNCwxMzI5OTY3ODU3"}

SRobertson said...

1. Windows 7
2. Chrome 17.0.963.56 m
3. http://www.silverymoonfloral.com/item_20/C1-WHT100G.htm#
4. Once I clip the item, I get this error message: "There was a problem clipping this item: You cannot import from this site at this time"

SRobertson said...

Update: also cleared the cache, but that didn't solve the problem.

adam said...

I keep trying to add pictures from my website using Clipper and keep getting this error message. I already cleared cache and history and did not help.
www.Parkausa.com
window 7, IE 9, Firefox 10.02

There was a problem clipping this item:
You cannot import from this site at this time

Natalia said...

1.Windows 7
2. Firefox
3. www.tarasart.us any clipping

this message comes up everytime

There was a problem clipping this item:
You cannot import from this site at this time

Continue clipping more images.

Anonymous said...

1. Mac
2. Safari 5.1.2
3. www.RuptureClothing.com
4. After I click the Import button, I get a message that says "You cannot import from this site at this time"

I also tried on a PC with Firefox and go the same msg.

Skye said...

1. Mac
2. Safari
3. I'm trying to clip images from postimages.org, images that I've uploaded
4. It use to work fine, now it says "We cannot complete your request at this time. Please try again later." It keeps saying it.

Skye said...

1. Mac
2. Safari
3. I'm trying to clip images from postimages.org, images that I've uploaded example (http://postimage.org/image/7exs3praj)
4. It use to work fine, now it says "We cannot complete your request at this time. Please try again later." It keeps saying it.

It is still not working

Anonymous said...

1. windows 7
2, google chrome
3. any clipping
4.the green outline does not pop up

Lee said...

1. MacBook Snow Leopard
2. Safari 5.1.4
3. I'm trying to clip images from http://www.net-a-porter.com/
4. The clipper window shows up, but no green frame appears around pictures so I can't save any pictures to Polyvore. A month ago clipper worked perfectly fine and I haven't made any changes on my computer since.

Anonymous said...

1. Windows 7
2. Google Chrome
3. any clipping
4. The green outline does not pop up.

cgambon said...

1. Windows 7
2. Google Chrome
3. any clipping
4. The green outline does not pop up.

Anonymous said...

Safari 5.1
Mac OS 10.6
Topshop.com
The green border won't appear

PS. I did empty cache. Clipper still won't work. Please fix it! Thanks!

Anonymous said...

1. Mac
2. Safari 5.1.4.
3. http://pixel-dreams.tumblr.com/
4. It just goes straight to the Polyvore Clipper instruction page.

Anonymous said...

1. Windows 7
2. Google Chrome
3. Any clipping
4. The green box doesn't appears

Janu said...

1. Windows 7
2. Google Chrome 19.0.1077.3
3. http://www.hm.com/sk/product/98429?article=98429-B#
4. The green outline doesn't appear when I mouse over the image I want to clip.

:-/

bczech said...

1. Windows XP
2. Google Chrome
3. Every site
4. Every site I have gone to, I have tried using the Clipper that I bookmarked, but the green box fails to show up like it should.

bczech said...

1. Windows XP
2. Google Chrome
3. Every site
4. Every site I have gone to, I have tried using the Clipper that I bookmarked, but the green box fails to show up like it should.

Anonymous said...

1. Windows Vista
2. Firefox 11.0
3. www.thomasknoell.com
4. "there was a problem clipping this item" and "You cannot import from this site at this time"

Unknown said...

1. Windows 7
2.Google Chrome (the latest)
3. tumblr.com/dashboard
4. Green box won't appear around picture when I hover over it

luziana La Cromatica said...

1. Mac
2. Safari (not sure wich version..)
3. i´m tryint to clip images from http://lacromatica.blogspot.com/
4. receive the mesage "There was a problem clipping this item:" and then "No se puede importar desde este sitio en este momento" (you can not import from this site in this moment). HELP!!!!

Mariana said...

1. Windows XP
2. Google Chrome
3. Any site
4. The green outline doesn't appear when I mouse over the image I want to clip

Amelia said...

1. Windows 7
2. Google Chrome
3. Tumblr (exact link: 27.media.tumblr.com/tumblr_m1s9235Kdq1qby3i9o1_500.jpg or amroro.tumblr.com/post/20268776343/for-personal-ref )
4. The clipper window's outline shows up for the first link, but has the Optimum logo and what looks like a search bar. When I try to clip from the second link, the window comes up but not the green outline. Thanks in advance! I love Polyvore and all I really want to do is make the perfect set with the item I want :)

Anonymous said...

1.windows 7
2. internet explorer
3.stop staring web shop
4. green frame does'nt show when i hover over the image and if i click it just takes me to the link.

tinydancer12 said...

1. Windows Vista
2. Google Chrome v10+
3. http://store.delias.com/item.do?itemID=58800&categoryID=450#
4. The Polyvore drop down box appears, but the green outline around the photo does not show up.

MJ said...

1. Mac OS X version 10.7.3
2. Safari version 5.1.5
3. Trying to clip pictures from any website (such as a blogspot page)
4. The green frame doesn't show up

Lena said...

1. Mac Os X
2. Chrome
3. http://www.journeys.com/product.aspx?id=210319#
4. The green box does not show up around images when click clip to Polyvore.

Anonymous said...

1.Windows vista
2.Google Chrome
3.Problem is appearing on every page
4.A green frame appears, but I cannot mark any object.
The problem isn't appearing with Opera.

Unknown said...

1 windows 7
2 google chrome
3 any site
4 window comes up but no green border

Anonymous said...

1. Windows
2. Google Chrome
3. every single time i want to clip an item
4. It tells me to select the images i want to clip, so I click it, and nothing happens.

Fierce365 said...

1. windows vista
2. firefox
3. www.fierce-365.com
4. the clipper shows up but says cant clip from this site

Maddie Beyer said...

1.Windows 7
2.Internet explorer 8 or 9
3.I'm trying to clip a picture from my blog of my uncle wearing a shirt
4.It says "There was a problem clipping this item"

Unknown said...

1. Firefox Version (newest version on Macbook pro

2. http://couturegelnailpolish.com
3. The clipper window shows up but doesn't let me clip. It says "there was a problem clipping this item, you cannot clip from this site at this time".

Thank you!

Anonymous said...

1. Windows
2. Google Chrome
3. I'm trying to clip pictures from http://www.hm.com/ca/
4. When I try to clip the image the box in the top right tells me to sign in. After clicking the link in the box and entering my login info it still says I need to sign in. There's no green frame around the images.

betsy said...

I've been using polyvore on my website for several years now but now when I click my pics they don't register/add to the mini polyvore popup. It's like the bookmarklet stopped reading them as images. my website uses a jquery slideshow for image display. the last time I uploaded images to polyvore was several months ago & I've never had a problem before.
1. mac
2. safarai
3. http://www.deadlyvintage.com/vintage/40s-jonathan-logan-dress-s-m
4. clipper window shows up but when I click images nothing happens

thanks for your help

sharmainshatterx said...

1 Windows (7)
2 Google Chrome
3 None of the clippings work
4 The clipper window doesn't show up at all

misssmartypant said...

1. pc
2. google chrome & firefox
3. clipping images from www.smartwitcards.com
4. "unable to import an image from this site at this time"

ploomis85 said...

1) Windows 7 32-bit
2) IE 9, Google Chrome
3) Trying to clip a picture from ebay (http://i.ebayimg.com/00/$(KGrHqRHJBME63Uw3JL(BO2+cbhnZw~~_2.JPG)
4) The clipper window appears, tells me I can clip, but whenever I hover around or try to click the picture, nothing happens.

Liz Kish said...

1. Windows Vista
2. Google Chrome 10
3. No webpages work for clipping
4. The green outline doesn't appear when I mouse over the image I want to clip.

Liz Kish said...

1. Windows Vista
2. Google Chrome 10
3. No clipping works
4. The green box doesn't appear when I put the mouse over the item I want to clip

Anonymous said...

1. Macbook
2. Chrome & Mozila Firefox
3. Trying to clip from www.theblacknot.com
4. Cannot clip from the website at this time?

SexKittenCouture said...

1. Macbook OS X
2. Safari 5.1.5
3. Trying to clip images for my brand, from my shop :
www.sexkittencouture-shop.com
& from my blog :
http://sexkittencouture.blogspot.com
4. It says 'cannot clip image from this site at this time' but does this on all websites i go on?! :(

Ashes said...

1. Windows 7
2. Chrome
3. All clipping on any site
4. Drop down menu appears but green window does not appear when I hover over an image.

Fierce365 said...

1. windows vista
2. firefox
3. www.fierce-365.com
4. the clipper shows up but says cant clip from this site

it was working but all of sudden it doesn't?

Fierce365 said...

1. windows vista
2. firefox
3. www.fierce-365.com
4. the clipper shows up but says cant clip from this site

it was working but all of sudden it no longer works

pi said...

1. windows 7
2. firefox 12.0
3. www.fansofspain.com
4. message "You cannot import from this site a this time"

bfflvvh said...

1.Window 7
2. Internet Explorer 7 i think...
3.walmart.com
4. I recently changed my hard drive so everything was wiped out so i had to get the clipper again but the link wont pop up.

Captain Obvious said...

1. Macbook
2. firefox (Not sure which version, but I just downloaded it last fall)
3. Any clipping
4. The drop down window appears, but always asks me to sign in. The green frame appears, but I can't clip because it says I'm not signed in.

Anonymous said...

1.WIndows
2. Google Chrome
3.http://www.tumblr.com/blog/forksnotspoons
4. The clipper doesn't show sometimes and when it does, it won't let me clip from tumblr

DARLYNABIEBERRR said...

1. Macbook
2. Google Chrome
3. www.urbanoutfitters.com
4. Clipper window does not show up

Emma said...

1. Macbook
2. Firefox 11
3. Any clipping (have tried Tumblr, Forever21, etc.)
4. Repeatedly asked to sign in, after I sign in and it returns to the page, the Polyvore clipper still asks me to sign in. On Forever21, the green box appeared, but I was unable to actually clip the image because it kept asking me to sign in.

Gloria Uribe said...

1.Windows Vista
2.Google Chrome 19.0.1084.46
3.The green outline doesn't appear when I mouse over the image I want to clip."
4.For three days come and still have the problem persists.
Thank you very much.

Anonymous said...

I am having problems with the clipper
from May 16, 2012.I have
1.Windows Vista
2.Google Chrome 19-0.1084.46
3.The green outline doesn't appear when I mouse over the image I want to clip

Anonymous said...

1. max os x
2. firefox 12
3 trying to clip from www.carolinecree.com/shop
4. "you cannot import from this site at this time"

Courtney said...

1.Windows 7
2.Google Chrome
3.Won`t clip images from any site that I try to (doittennis.com, whaksak.com, squidoo.com) The clipper window shows up but won`t highlight the green box around any images.

Courtney said...

1.Windows 7
2.Google Chrome
3.Won`t clip images from any site that I try to (doittennis.com, whaksak.com, squidoo.com) The clipper window shows up but won`t highlight the green box around any images.

Anonymous said...

1. Mac 10.6.8
2. Safara 5.1.1
3. Error message There was a problem clipping this item:
We cannot complete your request at this time. Please try again later.

Unknown said...

1. Windows 7
2. Firefox 12.0
3. www.chynnadolls.com
4. Sorry! Items from chynnadolls.com may not be imported.

Adventure said...

1. Windows 7
2. Chrome 19
3. Any website
4. Little green box doesn't show up on any images.

Anonymous said...

1.windows vista
2.google chrome
3. any website
4.The green outline doesn't appear when I mouse over the image I want to clip.

Anonymous said...

HI I am unable to click my the picture from www.shoppingogwhere.com

1. window os
2. google chrome
3. i clip images from www.shoppinggowhere.com
4. The clipper window show up " There was a problem clipping this item:.. blahblah"


u can contact me at shoppinggowhere2011@yahoo.com.sg

Can you get back to me as soon as possible ?

Anonymous said...

This is my problem:

1- Windows 7
2- Internet Explorer 7
3- this is the image: http://www.stefanel.com/media/catalog/product/cache/1/image/1000x1000/9df78eab33525d08d6e5fb8d27136e95/Q/V/QV231D71191_192_001_14.jpg
4- When I try to clip the image it says "There was a problem clipping this item"

Thank you, Ambra.

Anonymous said...

windows 7
google chrome
http://www.oasis-stores.com
it says that the image i'm trying to clip is too small(wherever i try it and regardless of how huge the image is

Anonymous said...

1. Windows 7
2. Chrome
3. http://lunal.nettisivu.org/
4. I don't know how it's supposed to work cause the clipper looks completely different compared to the tutorial. It selects the picture, but no green frame is visible, just the one image and when I click the save button it keeps saving and saving, but is never finished.

Anonymous said...

oh and you can contact me to lunal@live.fi I'm that anonymous that has problems with saving right there above

Anonymous said...

1. Mac OS X
2. Google Chrome Version 19.0.1084.53
3. Trying to clip images from https://hipstersforsisters.com/Classic-Collection_c_20.html

4. when I try to clip an image of a bag by clicking "clip to polyvore," I click the image I want, write the tags, and then when I'm done and click save, it just says "saving" and never actually uploads.

Lucy said...

Your operating system Windows
Your browser and version Google Chrome
A link to the page you're trying to clip from http://www.mariebruce.blogspot.com/
A detailed description of the problem you're seeing. For many (if not all) websites, the clipper window comes up and works perfect up until i click the save button and then it just keeps saying saving... and never finishes and actualy saves or goes onto polyvore.

Franny's Gift Gallery said...

Windows 7
Google Chrome and or IE
trying to clip images from my companies website www.frannysgiftgallery.com
the clipper just says saving and does not save

Franny's Gift Gallery said...

Windows 7
Google Chrome and or IE
trying to clip images from my companies website www.frannysgiftgallery.com
the clipper just says saving and does not save

Belinda Lee said...

1. Windows Vista
2. Google Chrome
3. Clipping from my blogspot
4. Just keeps saying "saving"

Anonymous said...

1. Windows 7
2. Firefox
3. I am trying to clip images from www.scandalouslyclassy.com
4. The clipper winder show up. It doesn't save images even after several hours!

Anonymous said...

1. Mac OSX (10.7.3)
2. Safari 5.1.5
3. Trying to clip images from Tumblr, but I have the same problem across all websites
4. I push the "save" button, and it just goes on "saving..." forever and never shows up in my items.

Anonymous said...

1.Windows xp
2.Google Chrome
3.http://www.polyvore.com/cgi/set?id=53499422
4.i have google chrome it says bookmark added when it really isnt

Anonymous said...

1)windows 7
2)google chrome, explorer 9, firefox 2
3)every page including jcp.com, pyramidcollection.com, ect,ect,ect
4)i get messages saying the image it not the right size, that the clipper cant clip and image, and on the rare occasion that i can clip i get pictures of the pattern rather than the item or distorted pictures of the item

Anonymous said...

1.Windows 7
2.Firefox (not sure which one)
3.Anyclipping
4.The clipper window doesnt show up. and i cant clip any images

Anonymous said...

1. Windows XP
2. Google Chrome v. 10
3. any clipping
4.It allows me to click everything, then just sits there saying "Saving..." but the image never shows up.

Anonymous said...

1. Windows 7
2. Google Chrome
3. My computer and some from forever21.com
4. It says that polyvore cannot import an image at this time.

Egeria said...

1: Windows
2: Firefox 14.0.1 For Windows
3: Currently:

http://www.etsy.com/listing/90230495/mint-chocolate-edwardian-style-gown-with?ref=sr_gallery_19&ga_search_query=edwardian&ga_view_type=gallery&ga_ship_to=ZZ&ga_min=0&ga_max=0&ga_search_type=handmade

but it is doing the same on various sites
4: It demands I sign in, although I am already signed in, I sign in again but it still tells me to sign in and I am unable to clip any images from any site. I have tried new browser sessions, logging in and back out, etc. and it still will not work. Any help will be appreciated. Thank you!

Anonymous said...

1. Windows 7
2. Google Chrome
3. My computer and some from forever21.com
4. It says that some images from this website may not be imported.

Anonymous said...

Windows 7
Internet Explorer 7
Abercrombie & Fitch
The popup screen doesn't come up at all the whole page just dims??? PLZ HELP!!

Shauna Vo said...

1. Macbook Pro
2. All browsers
3. I'm tyring to clip from my web site with my products on it: www.vpexports.com
Is it because the background isn't clear??
4. It takes forever for it to save and it actually never saves it.

Thanks.

Otylka said...

1.Windows 7
2.Opera
3.Debenhams.com
4.Nothing at all happens.

Dominique said...

1. Windows 7
2. Google Chrome
3. Anywhere
4. The clipper will open, prompt me to login and send me back to Polyvore to login, but will not recognize that I've logged in and continue to prompt me to login over and over again.

Anonymous said...

1. Windows
2. Firefox 10.0.5
3. www.purelovefashions.com
4. I cannot clip from my own site. It's goes gray like it's saving but it never saves. I can save on other websites however.

Anonymous said...

windows xp
Google Chrome
la pagina directamente no me aparece!!

Mari Elmers said...

1. Windows Xp
2. Mozilla firefox (Not sure which version, but I just downloaded today)
3. Any clipping
4. Add to your bookmarks bar, but it gives this message "Sorry! Items from polyvore.com may not be imported."

Mari Elmers said...
This comment has been removed by the author.
Anonymous said...

1. Mac
2) Firefox, Chrome, Safari
3) www.projewel.com
4) I use the clip bookmarklet, login, get the pop-up with my image, enter tags, etc., hit save and then it just gets stuck saving without doing anything else. It's like it just freezes and can't ever finish saving.

This is a Volusion website. I tried it on another Volusion website I'm building and same thing...not sure what the hang up is.

Thanks! :)

Patrícia said...

I'm trying to import images from blogger and the window stop in saving...

1.Windows 7
2.Google chrome
3. Import images from blogger
4. The window appears but stops at saving...

jennicampbell85 said...

1: Windows Vista
2: IE 8
3: H&M.com
4: Clipper window doesn't show up at all

wix brison said...

1. MAC OS X Version 10.7.2
2. Firefox 16.0.1
3. Anywhere
4. The clipper will open, prompt me to login and send me back to Polyvore to login, but will not recognize that I've logged in and continue to prompt me to login over and over again.

Zumba Sisters said...

Window
Google chromeI can clip images and add info but cannot find my items when I got to use the editor.

Anonymous said...

1. Mac
2. Safari
3. Trying to clip from Jaystew.bigcartel.com
4. It continues to give me an error message and will not clip.

Anonymous said...

1. Mac
2. Safari
3. Trying to clip from www.jaystew.bigcartel.com
4. Continue to receive an error message and I'm not able to clip.

Anonymous said...

1. Mac OSX
2. Chrome 24.0.1312.5 dev, Safari 6.0.2
3. ANYWHERE.
4. What clipper? The content of the "link" to drag into your bookmark/toolbar is simply the word "polyvore." No actual url, no plug-in, no extension, nothin'. When clicked, browser auto-adds an http:// and tries to go to http://polyvore which of course results in an error message. No drop-down menu appears.

Rara Ozawa said...

1. Windows
2. Google Chrome
3. http://www.topairforcesale.com/nike-air-feather-1-high-premium-womens-white-white-p-621.html
4. Will give error: "There was a problem clipping this item:
You cannot import from (website) at this time."

Anonymous said...

1. Windows 7
2. Chrome v23 and Mozilla FF 16.0.2
3. http://inspiria.ro/product/287/bluza-din-voal
4. There was a problem clipping this item:
You cannot import from inspiria.ro at this time


Ali Farrell said...

1. Windows 7
2. Internet Explorer
3. Clipping from www.TheHappyWardrobe.com
4. Message comes up "There was a problem clipping this item:
You cannot import from www.thehappywardrobe.com at this time"

Dan said...

Clipper still isn't working for www.kryshia.co.uk
on Mac OS using Firefox and Google Chrome

Anonymous said...

1.Mac OSX 10.6.8
2. Safari 5.0.5 & Chrome Version 23.0.1271.91
3. www.wedreamincolour.com
4.There was a problem clipping this item:
We cannot complete your request at this time. Please try again later.

Anonymous said...

1. Macbook Pro
2. Google Chrome Version 23.0.1271.64
3. I am simply trying to upload images from tumblr to polyvore
4. I try putting clipper into my bookmarks, that is successful, but when i click it it doesnt redirect me anywhere.. so it doesn't even open

Anonymous said...

1. ubuntu
2. chrome
3. sunny-lotus.com
4. "you cannot clip from this site at the moment"

MyCoCreations said...

Windows 7
IE 9 and Chrome
Trying to clip from www.MyCoCreations.com
Receiving error can not import this image.

MyCoCreations said...

Windows 7
IE 9 and Chrome
Trying to clip from www.MyCoCreations.com
Error received can not clip this image

MyCoCreations said...

Windows 7
IE 9 and Chrome
Trying to clip from www.MyCoCreations.com
Error received can not clip this image

MyCoCreations said...

Windows 7
IE 9 and Chrome
Trying to clip from www.MyCoCreations.com
Error received can not clip this image

Anonymous said...

[URL=http://www.imagebam.com/image/e043c2224384413][IMG]http://thumbnails106.imagebam.com/22439/e043c2224384413.jpg[/IMG][/URL]

Martha Thomas said...

1. Mac Book Pro 2011
2. Safari
3. Trying to clip images from www.desiringeden.com
4. The clipper says it cannot clip from desiring eden at this time

Martha Thomas said...

1. Mac Book Pro 2011
2. Safari
3. Trying to clip from www.desiringeden.com
4. says clipper cannot clip from desiring eden at this time

Martha Thomas said...

1. Mac Book Pro 2011
2. Safari
3. Trying to clip from www.desiringeden.com
4. says clipper cannot clip from desiring eden at this time

Anonymous said...

1.Windows 7
2. Mozilla Firefox 10.0.2
3. I'm trying to clip images from www.lol-store.co.uk
4. "There was a problem clipping this item:You cannot import from www.lol-store.co.uk at this time".

tammybb said...

Windows 7
Google Crome newest version
Im trying to clip from http://www.mybikinibrazil.com and http://wwww.swimwear-fashion.com

I do not see the green outline on the roll over and I get the following error, "Sorry! Items from mybikinibrazil.com may not be imported.
There was a problem clipping this item:
Items from mybikinibrazil.com may not be imported."

tammybb said...

Windows 7
Google Crome newest version
Im trying to clip from http://www.mybikinibrazil.com and http://wwww.swimwear-fashion.com

I do not see the green outline on the roll over and I get the following error, "Sorry! Items from mybikinibrazil.com may not be imported.
There was a problem clipping this item:
Items from mybikinibrazil.com may not be imported."

tammybb said...

Windows 7
Google Crome newest version
Im trying to clip from http://www.mybikinibrazil.com and http://wwww.swimwear-fashion.com

I do not see the green outline on the roll over and I get the following error, "Sorry! Items from mybikinibrazil.com may not be imported.
There was a problem clipping this item:
Items from mybikinibrazil.com may not be imported."

mika vega said...

1. Windows Vista
2. google chrome
3. La ventana clipper no aparece en absoluto.

mika vega said...

1. Windows Vista
2. google chrome ink.
3. Estoy tratando de recortar imágenes
4. La ventana clipper no aparece en absoluto.ni se aparece el borde verde

Laurie Fleming said...
This comment has been removed by the author.
Laurie Fleming said...

1) Macbook
2) Google chrome
3) Trying to clip items from my etsy shop
4) Nothing happens when I click 'clip to polyvore'

Anonymous said...

1. Windows
2. Internet Explorer 7
3. Any clipping
4. When I go to organize my items, majority of the clipped items show up under "not tagged yet," or all items. This problem just started.

Aria said...

1. Windows 7
2. Google Chrome
3. www.talentmanagement.com
4. After I click the "Import" button, an error shows up saying "There was a problem clipping this item:
We cannot complete your request at this time. Please try again later."

Many thanks! xx

Linnae said...


1. Mac
2. Safari
3. http//www.royaldynamite.com
4. It just says this item can't be uploaded from royaldynamite at this time. I really like the shirts and it'd be nice to upload them for some outfits! especially the crew neck sweatshirt they have.

Anonymous said...

1- Mac Os X version 10.7.5
2- Safari 6.0.2
3- Trying to run the clipper button
4- The clip to polyvore button don't work

Anonymous said...

1. windows 7
2. explorer 7
3. any
4. nothing happens

jacqueline said...

1. Mac
2. Firefox 3
3. www.jofwonder.com
4. After I click on clip to Polyvore and choose the image and click on save, this message appears:
"There was a problem clipping this item:
You cannot import from jofwonder.com at this time."

#justsaying said...

1. MAC OSX leopard
2. firefox 16.0.2
3. I'm trying to clip items from: http://www.indosole.com
4. It says I cannot import items from this website...

crision said...

1. Windows XP
2. Firefox
3. http://studdedcase.com/
4. There was a problem clipping this item:You cannot import from studdedcase.com at this time

Sammi Sobel said...

1. Hp.
2. Google Chrome.
3. Google +
4. I click on the clipper and nothing happens. Like at all. Or I tried it on google it said images from google cannot be imported.

Anonymous said...

1. Windows vista
2. Google Chrome
3. la-enchante.com
4. It says that polyvore cannot import an image at this time.

Ciara said...

1. Windows XP
2. Google Chrome
3. Most Websites
4. When I put the Clipper link in my bookmarks toolbar and click it, it says,Items from polyvore.com may not be imported

A said...

Hiya
I had the same problem whilst trying to import images from my website and kept getting the same message: "You cannot import from this site at this time"
I simply went back to my polyvore profile and added my website address: www.abaya-central.com in the URL section of the profile.This solved the problem. Able to clip images now.
Hope this helps :)

Anonymous said...

1. Macbook Air
2. Safari/Firefox
3. Anything...everything (mostly pics tho cuz I use certain people)
4. I tried to save it, but it just shows up on my toolbar and when i click on it it just takes me to the page the demonstrates the clipper
I just really need help

Chelan said...


1. MacBook
2. Chrome, Version 26.0.1410.65
3. Any site
4. Nothing happens at all. No green window, no message.

Husband poked around, says someone's written some bad code.

Ain't nobody got time for that!

OSEA Malibu said...

1. Macbook pro
2. Safari
3. Attempting to clip hi-res photos from dropbox/ dropbox links
4. first: clipping directly from dropbox: "We couldn't find any clippable images. The images may be too small, too long and narrow, or not detectable by the clipper. Please try again on another page." Second, clipping from a separate image link: "We cannot complete your request at this time. Please try again later." Note there was no price found but I should be able to add that myself.

lewana said...

1. Windows XP
2. Firefox 20.0.1
3. Can not clip from http://www.riccardo.pl/
4. It says that polyvore cannot import an image at this time.

amelia said...

lolas
1. windows vista
2. internet explorer 7
3.this is what it says when i try to clip images, grrrr its so frustrating,

There was a problem clipping this item:
Items from google.co.uk may not be imported

Gabriela Lustosa said...

1.Windows
2.Google Chrome
3.Installing The Clipper
4.I can't install clipper. There is no Links Toolbar in my toolbars.And the clipper tool won't bookmarklet won't appear on my toolbar.

Cecilia Rocco said...

1. Windows 7
2. Google Chrome
3. I'm traying to clip images from google.
4. I don't have the link "clip to polyvore".

Abi said...

1. Mac
2. Safari 6.0.4
3. http://www.urbanoutfitters.com/urban/catalog/category.jsp?id=A_ENT_BOOKS_STATIONERY
4. It's freezing Safari and making me restart it

Anonymous said...

1. Windows
2. Google Chrome
3. tumblr.com
4. There was a problem clipping this item.
I think it's because it says that my pictures are small and to make it work they have to be 'medium' or 'large' but I don't know how to make them medium or large!!!

please answere ASAP

Anonymous said...

1. Windows
2. Google Chrome
3. tumblr.com
4. There was a problem clipping this item.
I think it's because it says that my pictures are small and to make it work they have to be 'medium' or 'large' but I don't know how to make them medium or large!!!

please answere ASAP

Recherche said...

1. Mac
2. Safari
3. http://recherche.storenvy.com/
4. It says "cannot import form recherche.storenvy.com/ at this time"

SarahBear370 said...

1. Windows 7
2. Google Chrome
3. Literally can't clip anything from anywhere.
4. The clipper window does not show up whatsoever.
Help? :(

Anonymous said...

1. Mac
2. Safari
3. http://weheartit.com/entry/58042608 this image. It doesnt work for any image though. I've tried so many images and nothing seems to happen when I click "Clip to polyvore"

Tresha J said...

1. Mac
2. Safari 5.1.8
3. www.eurtavid.com
4. It says that polyvore cannot import an image at this time.

Tresha J said...
This comment has been removed by the author.
Meli said...

1. Windows 7
2. Google Chrome v. 27.0.1453
3. I'm trying to clip images from sweel.com amoung other websites.
4. The clipper window doesn't show up at all.

Meli said...
This comment has been removed by the author.
Anonymous said...

1. Windows
2. Google Chrome
3. Clipping from shop.brendathebaglady.com
4. The message says unable to import at the this time.

Katie said...

1.Mac
2.Safari
3Trying to clip things from anywhere
4.Clipper window doesn't show up at all

Erika said...

1. windows 8
2. Chrome
3. from http://laperegrinajewelry.blogspot.hu/
4. "You cannot import from this page at this time."

Продвигаясь вперед said...

1. Windows 8 64 AND 7 32
2. Firefox 22
3. I'm trying to clip images from http://shop.vv-ltd.com.ua/platia/plate-152217m
4. There was a problem clipping this item:You cannot import from shop.vv-ltd.com.ua at this time

I`m check the post data use firebug, sending ok, but return an error. Polyvore detect all data on page good.

Alla Furman said...

1 Windows Vista
2 Internet Explorer 7'
3 I'm trying to clip images from lookluxeforless.com
4 no green frame appears and You cannot import from www.lookluxeforless.com at this time

Anonymous said...

1.Mac Os X 10.8.4
2. Firefox 23.0
3. any website
4. clipper is telling me to sign in, even though I am alredy logged in.


Cleared cache, cookies, everything- no use.

Anonymous said...

1. Windows 7
2. Chrome
3. I'm trying to clip images from www.taglieconformate.com
4. It says: You cannot import from www.taglieconformate.com at this time.

Sagar said...
This comment has been removed by the author.
Sagar said...

a) Windows 7
b) Firefox version & Internet Explorer
c) I can't install clipper. I really don't know why, maybe because there is no Links Toolbar in my toolbars...?


Content: aneel.rathi@gmail.com

MaAl said...

1. Windows XP
2. Google Chrome / Internet Explorer 7
3. I'm trying to clip images from www.ipanemajoias.com.br
4. After I click the Import button, I get a message that says "You cannot import from this site at this time"

Marianne Aroca said...

1. Windows XP
2. Google Chrome / Internet Explorer 7
3. I'm trying to clip images from www.ipanemajoias.com.br
4. After I click the Import button, I get a message that says "You cannot import from this site at this time"

Hataish said...

Operating System: Windows

Google Chrome Version 28.0.1500.95 m)

http://www.shoppingspout.com/usa/Strapless-Floor-length-Chiffon-Stretch-Satin-Mother-Bride-Dress-Wrap-40-deal-df2773289.html

Problem: "The clipper window doesn't show up at all in Chrome browser after installation.

Anonymous said...

1. Windows 7 ultimate
2. google chrome
3. I'm trying to clip images from www.chicnova.com
4. The clipper window doesn't show up at all.

xo, E said...

1. Windows
2. Google Chrome (it says version 29)
3. Any clipping
4. The clipper window doesn't show up

rebellive1 said...

1. Windows 7
2. Chrome, Firefox
3. http://etuashop.com/
4. I got this message: "There was a problem clipping this item:
You cannot import from etuashop.com at this time."

What does it mean? Please help me!

Anonymous said...

1. Windows 7
2. Internet Explorer
3. I'm trying to clip images from http://gipsyfashion.blog.com
4. "You cannot import from gipsyfashion.blog.com at this time"

Anonymous said...

1. Windows vista
2. Google Chrome
3. all
4. the clipper drag and drop link brings me always back to the clipper side.
http://www.polyvore.com/cgi/clipper

Anonymous said...

1. Windows 8
2. Firefox/chrome
3. kismetlabel.com
4. Error "you can't import images at this time"

oorisinal said...

1. Windows Vista XP
2. Google Chrome (up-to-date as of 2013 of September)
3. Trying to clip images from OASAP.com
4. The clipper window does not show up at all. (Well, the bookmark decides to load for a bit beside the name [spinning circle of doom] and then it stops loading.)

Veronica said...

1. Mac OSX 10.7.5
2. Firefox v24
3. Clipping anything
4. Keeps saying 'Please sign in to Polyvore to clip images'even when I've logged in.

Seems like in 2013 this has not been fixed even though it's been flagged up in 2008. The help just says clear cache which doesn't work. Will a fix ever come??

Anna Pietrocola said...

Firefox 24.0
Mac OS X 10.6.8
I am trying to clip from www.SpaGlo.com
I am able to sign in and get the clipping window with item but cannot save item. Window locks up or just keeping saving and never completes.

Anonymous said...

1.Windows 7
2.Google chrome
3.http://www.nama.cz/eshop/index.php
4. It says that polyvore cannot import an image right now.

Anonymous said...



Windows 8

Chrome

http://polywotsit.blogspot.com.au/

The link above is my own blog. I tried to clip from it, my own tumblr account, my weheartit account, my picasa albums and from my pictures in windows. All failed. BUT...i logged in using explorer and thankfully it worked. so now all i have to do is to remember to use explorer instead of chrome when importing items. hope that helps someone :-)

Anonymous said...

1. Windows Vista
2. Google Chrome
3. Svpply.com
4. Doesn't show up at all

DipdyedHappiness said...

1. Macbook Air (11 inch)
2. Safari
3. Won't clip images from Google or Bing
4. It works until I hit done! Then it says it won't work with either one!

Anonymous said...

1.Macbook Pro
2.Safari / Firefox / Google Chrome (All Latest Versions)
3. Trying to clip from EverdyayHookah.com
4. It says that "images from this website cannot be imported at this time"

Katie DeRaddo said...

1) Mac book pro
2) Safari
3) I'm trying to clip from google images
4) Says there are problems clipping, only have this problem once in awhile

Nadi Ghulam said...

1.Macbook Pro
2.Safari ( Latest Version)
3. Trying to clip from ZibaJewls.com
4. It says that "images from this website cannot be imported at this time"

Anonymous said...

1 windows
2 Google chrome and internet explorer 7
3 tumblr
4 the clipper doesnt show up at all

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