Monday, June 22, 2009

Slowness On Polyvore

Hi everyone! Just wanted to post a quick note to let you know we're aware of the slowness in the editor and we're working on it. Thanks to all of you who wrote in to let us know!

Update 6/22, 1:30pm Pacific time: We've made some changes to the editor that we think will speed up the loading time. However, if you're still experiencing slowness in the editor, please leave a comment here on the blog. Make sure to include information about what internet browser you're using (e.g., Internet Explorer, Firefox, Safari etc.) and be specific about where you are experiencing the slowness (e.g., "The My Items tab is slow" or "searching for "grey tops" is slow). Thanks for all your help!

Update 6/24, 6:09pm Pacific time: Based on all your feedback, we've decided to bring back pagination in the editor. Thank you to everyone who took the time to send us feedback and report problems, we really appreciate it!

45 comments:

maggie said...

Hi! Just wanted to say thanks for addressing the problem. I'm on IE, and it's working much faster.

Kenzie said...

Thanks for trying to fix this problem. however, its not the only problem that came with the new features. everytime i try to make a set, my computer overloads and freezes up. i havnt been able to make a set in days!! :(

WeLovePolyvore! said...

hi polyvore.
i just wanted to say something about the editor.


i was talking with a few of my friends on polyvore, and we both agree that making the items bigger on the editor is kind of a hassle.


we have tons and tons of items in our inventory of items. scrolling through them is bad enough, but now that the items are bigger, a set that usually would've taken me 30 minutes took me 3 hours.


We also prefer the pages. Jumping from page to page is an easier way to find an item we saved months ago rather than scrolling through our inventory on the editor and waiting for the items to load.


on the other hand, we LOVE the new changes to finding items, though. Like the brand and the price. they are genius, and truly needed touches to the editor.


thanks for taking the time to read this comment.

xoxo,
WeLovePolyvore

LivvyLuvvy said...

whenever i try to enter a contest, it will only let me "extend the scroll" twice. i cannot enter all the sets that i wish to a contest. only my recent ones. plus - it takes a long time. after that process, my internet says "not responding" and shuts down. please help me.

Dawn_in_Malaysia said...

Thanks a million, Polyvore, it works perfectly now, much faster, better than before. I like the improvements very very much, it just took a little time to get used to them. :P
Hope you can also add that thingy about rotating the pictures 360 degrees, that would be so helpful, really something.
Anyway, everything is just amazing, thanks!

giggleness. said...

hey!
polyvore is working way better for me now! sometimes the images load slowly, but the scrolling down works so much better than pages.
xx

vikki said...

I have IE and whenever I search for something, it goes really slow. It's getting a little better, but not much.

xokate said...

i'm using internet explorer and i haven't really noticed a change in the speed of loading items after scrolling...in fact, i just had to force quit the internet page because it hadn't loaded after a few minutes and wasn't responding (i had searched 'film'). hopefully this'll help get things working! thanks!

Anonymous said...

well my polyvore isnt slow, but when i drag and drop a pictue (photograph) into the editor and click 'show background', nothing shows up.
Whats going on/how can I fix this?

shoegirl927 said...

At first I liked the scroll...now after trying to make sets for 2 days...I am unsure if I like it. It is slowing down & freezing up which it wasn't doing yesterday :(. And as for entering contests the scroll thing DOES SUCK....unless they make it so u can submit multiple entries at a time, I am not liking the scroll for entering the contests..before I could just go to the page # to enter what I wanted for contests. I say bring back the pages and let us be able to submit multiple entries for contests all at once! http://www.polyvore.com/dear_polyvore_staff/set?id=9690630

Alexis said...

Hi, I'm so happy what you guys do for us. I'm glad you are trying to make Polyvore better, that's why I'm posting. I've been having problems with: 50 item limit, and I agree with Kenzie. It's not the only problem, sadly. It keeps freezing up for me and I recently had my set deleted. (BTW- I use IE) For more info abuot my problems, plz go here http://www.polyvore.com/angrinessss/set?id=9762869 Thanks muchly! :)

EMILY LIZ said...

Ok, Well you did try to fix the problem i can see that. And thanks. But its still a little slow. it does load up a little faster than it used to but, after a FEW MINUTES of searching through some items to put on my set it starts to freaze. It takes a long time to find something i like to put in my set.

It does not matter if my items are stored on my library or if I'm trying to find it in the search bar. it still freeze up.

Once you SCROLL DOWN the bottom IT SAYS "LOADING" THEN IT FREEZES.

THEN IT SHOWS THE SMALL HOUR GLASS.
THEN IT SAY ON THE TOP RIGHT HAND SIDE OF THE SCREEN IT SAYS "BUSY" then it takes about 1 minute OR 2 to load up.

SIMETIMES IT SHOWS A WHITE SCREEN OVER THE SET. and if you don't 'consistently' "SAVING THE SET WHEN CREATING IT - it will simply freaze, and you will have to start all over again.

It only freezes when LOOKING for an item to put on ur set.


After the freezing i have to exit and close the window because there is no way i can come back. I will have to leave and close the window to access the Internet again.

I first i thought it was just my computer but i just bought the da** thing a few months ago. So its not my computer. Everyone is experiencing the same thing. I hear complains all the time;And it's not my Internet either its the fastest Internet possible. Ive had the Internet for 5 years and Ive used the Internet access in polyvore and Ive never had A PROBLEM UNTIL NOW.

So if you can fix that problem that be great. This did not used to happen until you changed the features. So something you did must be causing the freeze and the loading to be so slow.

Thanks again for reading EmilyLiz
ur favorite Polyvore girl. =)

sailorgirl(stephanie) said...

hi polyvore. yes i have also had alot of slowness on the editor page. the main problem seems to be that i cant reach the last page of my items. roughly about half way through all my items the page refuses to load up properly. instead it freezes. alternitively "internet explorer" will announce that the editor page contains a slow running script. please please could you sort this out polyvore. it driving me insane because i cant reach all my items and i dont have the time to go searching for them all again.

Anonymous said...

Thank you SO much for trying to make this problem better, except the problem is that the editor is even slower than before. The scrolling is much slower than the arrows and the pages. I can't make a set that's that good unless I have the items already saved in my Items that is in the first few items on the first page.

Like the comments below, I agree with them. We prefer the pages. It's so much faster!!

Hayley said...

I use internet explorer and everything from using my items to searching for an item is really slow. i think the old searching engine (where there were pages) was way better because it didnt make my computer freeze or shut down like the new editor does! =[

allison said...

i am not happy the pages are back. i loved the scrolling thing..i thought it was so much better. but whtever...

» к я ι ϟ т у « said...

Hey, just wanted to say that I LOVE the bigger items! It was so annoying to not be able to see what the items look like when they were so small! I also liked the scrolling, because it worked just fine on my computer...do you think that you could make either one optional?
I also love the other new change the editor! It's so much easier to find items by being able to search by brand, price, and site!

Thanks for taking time to read this, and I hope you will consider making scrolling vs. pages optional!

xoxo,
Kristy
(» к я ι ϟ т у «)

Anonymous said...

Thank you for helping :) I use Internet Explorer and the editor is especially slow when I scroll down to look at the rest of the page. Also, sometimes in my "closet", it won't like me see all of my items.

Anonymous said...

thank you SO much for bringing pages back! i love the other changes, so now Polyvore is better than ever!

Anonymous said...

hi, i have internet explorer, and when i search something, it's still pretty slow but not as bad. one problem i'm having is: if i've found what im looking for i'll type in something different, and it'll go back to the page i was just on, so i have to click the search button again for it to go the correct page.

not much of a problem, and it doesnt take a lot of time for me to just click the search button again, but hey, if you can fix it, great(:

jenner :] said...

i haven't made a set since the new changes were made because it's so slow on my computer. I'm running Windows XP & use Internet Explorer. the scrolling pages takes forever, and when i type in something in the search box, each individual letter takes like 10 seconds to load. it would be great if we could choose our own editor options. i.e. choosing between the editor guessing what you're looking for and not guessing. it would make it a lot easier on me and probably a lot of other polyvore users.

gemini 1127 said...

Polyvore always works fine on my computer but for some reason when i try to log onto Polyvore.com on my friend's computer then page never loads. Is there a certain plug in or something that he might not have for it to work? I don't understand.. the website will not load at all only on HIS computer. Do you know why?? (and PS i loved the scrolling!!)

Vickie said...

When I hit create a set, all of my items to the right do not show. I can click on the where the item should be and drag it over to create and it will show there, but it is totally blank below my grey tabs. I use IE. Help!

Anonymous said...

This is great thanks for addressing the problem and fixing it! polyvore is great i think a couple newer features we would love you mite could consider. like a rotate button, more than 50 items on a set and an icon so we no when our friends are on! thanks for making this site fun!

briana said...

what is pagination????????????????????????????????????

Anonymous said...

my editor isnt always just slow... sometimes it doesnt work.
if I use an item that saved into my items, it wont publish.
Im on Internet Explorerer

Kari H said...

I use google chrome and everything is really slow. its not my computer...because i opened a new window and typed in a different website and it wasn't slow. when i try to fave a set...it takes a long time for it to save.

Desiree said...

Hi! Well I am using Internet Explorer.
My problem is that everytime I click on a item to go in my set, the item doesn't show up on the screen/set.I am really bothered because I am not able to make sets.I don't know if it could just be my computer or if it's a problem of polyvore's that could easily be fixed....?

I would greatly appreciate it if someone got back to me on this. Thank you Polyvore:)

Anonymous said...

Thanks for trying, but the site (especially the editor) is very slow and keeps freezing a lot. I thought it was just my BRAND NEW computer acting up but i guess not. =/

Anonymous said...

When using Google Chrome as an internet browser, it takes forever not only for items to load on the search tab, but also for the items I add to my set to show up! thanks for trying to fix the issue.

Anonymous said...

up until very recently polyvore has been working fine for me but in the last few days it just won't load!

i can get into the home page and editor etc but the actual pictures/images don't show. It just keeps sayingg "downloading 22 items..." in the bottom screen thing. But the pictures just turn into red crosses. Only text and the main structure of the page shows :(

i've tried several times over several days and on 3 different browsers (internet explorer, google chrome and mozilla firefox) but still no luck.

help, please?

Anonymous said...

Hi. I'm having problems with the editor. Whenever I go to the editor to make a new set on the left it says drag items here like normally but in the right where you choose which type of clothing it is blank. And when I try to edit a set it come up as if I were making a new set and on the left where you pick the type of clothing it is blank. It is like this on both of the computers in my household so I don't know whats going on. Please do your best to fix this so I can once again make sets on this site. Thank you.

Anonymous said...

Hi !

I use internet explorer 8 and my operating system is Vista. I am unable to drag items on my set. In addition everything from using my items to searching for an item is really slow. i think the old searching engine was better because it didnt make my computer freeze like it does now

Please advisse.

Anonymous said...

Hi ! I am using Internet Explorer 8 and my operating system is Windows Vista.

Mt problem is that everytime i click on an item to drag into my set, the item does not show on the set. I have formated my laptop but still it doesn;t work. I would appreciate if someone got back to me on this. Thank you Polyvore.

Anonymous said...

My editor still is very slow, and wont load any images, i am using internet explorer

Anonymous said...

This, still is refusing to work for me! I have a mac mini- so im using safari. Never less the actual website will load, but the create section (cgi/app) won't! It also is refusing to let me register or sign in! Thanks hoping the problem will get fixed

Eva said...

Hi, I was working on a set and was trying to shrink and move a pair of Kate Spade Green studs and it wasn't working, It's really frustrating!

sherrie gordon said...

The editor is very very slow at loading anything. It takes about 3 hours to do a simple fashion-only set, a more complicated one with backgrounds takes 2 sessions. I am on a dialup connection but even so, the editor should not be THAT slow. Please do something to help it load faster.I love making the sets but, its just too time consuming to be fun any more.Why is the editor BUSY most of the time?

sherrie gordon said...

For God's sake do something about the Editor being so slow. I have been trying to do a set, looking for BEIGE BAG for over 2 hours and nothing shows up. DO SOMETHING. Its not my computer or connection, its the darn Editor being too slow.

Clara Philbert said...

When I try to follow other people, I push the follow button and a read box appear in the right corner, with the text "busy". I can't follow anyone :(

sherrie gordon said...

I want to know what the heck is wrong with the editor? I can search for an item for HOURS and NOTHING shows up. For the past 3 THREE HOURS I have been trying to do a set with pink sneakers and I KNOW there are pink sneakers on the editor but its not finding any. This happens every day with different items. I don't have all day of free time to do one set, and I am getting tired of the editor's slowness. Fix it already. Oh, nothing is wrong with my connection, or my computer. So don't try to say its MY problem. You all can speed up the editor, I'm not the only one having problems with the editor.

sherrie gordon said...

Oh, another thing. Why is the editor "BUSY" ALL the time? What's with that? What kind of seach engine is the editor when it does not find anything, and when it does the pictures don't show up. Fix your editor.

Anonymous said...

The same thing is happening to me!At first I could follow people, but now it does the same exact thing on the ios app, google chrome, and internet explorer!! I can only follow people if they follow me first. I put a notification on my profile, but it sounds as if I am trying to get people to blindly follow me!

sherrie gordon said...

What the HELL is wrong with your editor? I have been trying for 4 HOURS to do a simple set and the editor will not show a darn thing. My connection is great on my PC, and it works fine so the problem is NOT on MY end. Fix your darn editor so it will find stuff, and it has had problems making things with transparent backgrounds for a week now. But, mainly its the slowness and not things showing up at all that I am complaining about. Fix your editor.

sherrie gordon said...

And, WHY may I ask is the editor BUSY ALL the time, every time I click on ANYTHING, its BUSY. WHY is that?