Saturday, August 21, 2010

Problems Logging In

This morning we started to receive reports that some people were having problems logging into Polyvore or using the editor. We've been hard at work debugging the issue and believe it is now fixed.

Please try logging in again and let us know if you're still having problems. If you are, please try clearing your cookies.

If you still can't log in after clearing your cookies, let us know by leaving a comment on the blog. Make sure to include your operating system & browser information (e.g. Internet Explorer 7 on Windows) so we can investigate further.

Sorry to everyone who was affected and thanks for your patience! Have a great Saturday.

Love,
The Polyvore Team

91 comments:

Anonymous said...

ughhh polyvore shut down! ARE YOU SERIOUS Ugh I hate this.

(:SaveDaSumma:) said...

It still didn't work after clearing my cookies!! :(

Anonymous said...

hi i cant log in....i first google polyvore then go on but after i googled it i pressed on polyvore but it says their is a problem & to visit the polyvore blog so i did & i cleaned my cookies but its still the same. So idk help me??

Anonymous said...

i tried with Mozilla & E.explorer but it's the same error message (polyvore est en panne..)


i've lost a set !! i couldn't even save as a draft :'(.


what i'm supposed to do now ? WAIT !?

Nayab said...

still have a problem logging in!!!!

ziofu said...

The site seems to be way slower since the re-design. It takes about a minute instead of a few seconds to load the sets I like, among other things.

Britney said...

I don't have any problems logging in, but I can't stay logged in. The site logs me out basically every 2 seconds. I'm using IE8 on Windows 7.

Anonymous said...

Still logs me off.

Anonymous said...

I can't use the editor I use google chrome and windows.
Please fix it I miss making sets :(

Suzy said...

I can not log in. I can not use clipper. It keeps asking me to sign in over and over even when my name shows up in the upper right corner. I cannot see my drafts. If I do try to make a set and make progress, it will not save or publish. It is virtually not useable.
This has been going on for going on 3 days! PLEASE fix this!

User name: bichonluvr

Thank you!!!!

Anonymous said...

I can't log in. It is really annoying me, I wanted to make new set for a RP but I can't now.
It was working fine this morning but now I can't log in.
It doesn't say that my password is wrong, it just stays on the log in picture.
Please help! :(

Anonymous said...

i dont know whats wrong with it.
I use internet explorer on my mums computer and mine.
But for some reason it dont work on mine but happily works on my mums. So i dont think its the internet browser that is messing it up. But please try and fix it.

Anonymous said...

polyvore hasnt been working for me. it doesnt say i have the wrong password, it just wont let me create any sets, i have windows 7 internet

Anonymous said...

I haven't been able to log onto polyvore in almost a month. it logs me out every time i try to like a set, and wont let me make a set or view my drafts
i use windows 7

:(

FJW said...

Cant log in on my laptop - not happy!

Google Chrome on Windows XP

Fix soon please!

Has ANYONE MANAGED TO SOLVE THIS?

Anonymous said...

Still cant log in:

Windows XP

Google Chrome or Firefox

linstroth2008 said...

please i cant log in to my polyvore account when i click on sign in it does nothing but i click on register and everything i need to register is there! i have windows 8 ultimate edition and explorer 7 my email is cristitworek@yahoo.com

Anonymous said...

I recently started using Chrome, and there were no issues. But since yesterday, whenever I tried to clip to Polyvore, it keeps asking me to sign in. I tried to delete the clipper, make sure I was signed in, and then put the clipper back in my bookmarks, but the problem persists.

Anonymous said...

It still didnt work AFTER i cleaned my cookies. I have actually been experiencing this for a couple days and sent you several messages but no reply. Im using Internet Explorer 8.

Anonymous said...

I cant remember what email i used and i really need to delete my account.

Anonymous said...

I can't log in. I've tried clearing cookies, I've tried in the newest safari and the newest mozilla. waah :(

Anonymous said...

after clearing my cookies, cache, and suchlike things, there was still nothing happening when i pressed the log in button.
my systems.
windows - chrome

Anonymous said...

didn't work after clearing cache + cookies

i work with chrome on windows xp but it doesn't work either on internet explorer... please help

Anonymous said...

Please help, i can't login!!!
I cleared my cookies and tried it again and again and again, but it didn't work!
I've the Windows Internet Explorer 7
User name at Polyvore:

I_lovestarbucks

Anonymous said...

please help! Can't logg in!! I cleared my cookies and done the other thing. bt it doesn't help!!
Username: I_lovestarbucks
my browser: Mozilla Forefox

Anonymous said...

Every time I click on sign in it just highlights the words! It doesn't do anything! Not even load a little bit! GRR!
I've used Google Chrome, Mozilla Firefox AND I.Explorer !!!!!

Anonymous said...

It's not letting me log in! it does nothing when i click on the 'create', 'register' or 'login' button...pleaseeee fix it!

Anonymous said...

What's happening Polyvore?
I can't sign in. Have tried every day this week.

Anonymous said...

Hi I can not loggin at all. Can some one help please?

Anonymous said...

I use Safari with a mac and haven't been able to use the buttons on polyvore at all! It won't let me click "sign in" or even "create an account". The buttons literally won't click through. And when I google the sign in page and sign in through that way, I still cannot click on items in sets, create a set, save items, etc. Literally NOTHING works! I tried it on my sister's mac as well and I had the same issues.I tried everything suggested and even after clearing my cookies and all polyvore just won't lemme use it. I JUST WANNA USE POLYVORE AGAIN :(

Anonymous said...

(i use safari) i cleared all cookies and it still won't work :(

Anonymous said...

haven't been able to log in for 3 months . im using a mac. & i miss polyvore:(

Anonymous said...

still not working!

Anonymous said...

When I click on the log in button on polyvore, nothing happens. If I reach the login page by googling polyvore log in, it lets me log in. But then I can't post any questions or anything, because nothing happens.

Bloggablegirl said...

Hello,
I live in Philadelphia, USA
I use Windows Vista.I haven't been able to sign in, comment or create sets using my laptop. When I click sign in, nothing happens! :(
I cleaned my cookies but nothing happens, it is so frustrating!
I hope you can help!
Thanks

MysteryGirl246 said...

Hi,

I use Google Chrome on Windows 7 and I cleared my cookies but I still can't log in.

I can go onto the log in page, but after clicking 'Sign in' it doesn't respond. I left it going for an hour but it still couldn't sign in.

Please fix this problem soon!

~MysteryGirl246

Anonymous said...

i can't even click on sign in, or change the drop down menu for sets, or register again the only thing that i an click up the top is help....
also cleared the cookies still wont work. please help.

Cally said...

Clearing cookies didn't help.
Using MacBook Pro OSX 10.6.8
Firefox 6.0.2

Problem only started recently, not sure if it coincided with a Forefox upgrade.

Anonymous said...

October 15th, 2011 ~ Unable to log-in to Polyvore....via Facebook, via Password, via trying to re-set password.....Windows 7 ~ Internet Explorer.....I hope I can get back on quickly.....I'm missing POLYVORE!!!

Anonymous said...

Hi, I still can't log on to Polyvore......every suggestion that I've tried does not work. I really wish I could just retrieve my re-set password e-mail
(not in spam either) from Polyvore. Can anyone help me?

Anonymous said...

I don't notice any responses to these Polyvore post. I still can't log on and I need to design for some people. How can I do this? All suggestion by Polyvore and elsewhere have not worked. :(

Anonymous said...

I can't "sign in" to my account. Clearing the cookies and cache did nothing. My desktop is the only computer with this problem. I am using Windows Vista and Firefox 7. Has anyone found a solution?

Clau said...

hiii! i'm having a problem with my account! I can't log in to my account! i completely forgot my password, so i tried a lot to restore it but it doesn't let me! how can i do to get my account back? my username is kalullah please help mee! ):

Anonymous said...

I can't register.Pleease help me.
I've deleted cookies,reloaded,googled Polyvore.I really want to save my work but I can't without an account.Please help.D'X

Anonymous said...

I can't register. I've tried to register for days, but it still never works. Clearing my cookies doesn't help. My friend had the same problem too.
The register button doesn't work. When I pressed the register button, nothing happened. I tried Mozilla and google chrome on windows XP. I even tried Safari on iPad but I got the same problem. Can you fix this asap, please? I think lots of people got the same problem.

Colaglass101 said...

Hey ive managed to log into polyvore by searching polyvore login on google but i still can't click on anything on the site, i have internet explorer 7 windows and ive cleared all cookies but still nothing i literally cant do ANYTHING on the site because it wont let me click on anything i can't even scroll the page down when i go onto polyvore please fix it :'(

Colaglass101 said...

Hey ive managed to log into polyvore by searching polyvore login on google but i still can't click on anything on the site, i have internet explorer 7 windows and ive cleared all cookies but still nothing i literally cant do ANYTHING on the site because it wont let me click on anything i can't even scroll the page down when i go onto polyvore please fix it :'(

Heidi said...

I use Google chrome on windows 7, I can log in but I can't use the editor. I hace to use windows explorer instead. Please fix this problem soon. :(

Anonymous said...

have windows 8, just made my account, and the sign in button freezes or doesn't register. My account is only aaccessible through my phone, and I can't create sets through my phone. Oh, and clearing cookies doesn't work for me...

Anonymous said...

Same Problem as Heidi except I only have chrome no back up internet.

Anonymous said...

Hi,
I've been trying to register all day but i'm unable to. Please help! I need to be a part of this community!!!

Anonymous said...

Polyvore wont work for me in any browser. I've cleared all cookies, cache, everything multiple times, I go to log in with all the correct details and it does nothing, every single time.

Please fix this issue asap.

Anonymous said...

I can't log on to polyvore. I've tried many times but i can't. I log on with facebook usaully but it doesn't seem to work :/

Anonymous said...

I have been having problems loggin on to the site for months now, so I jst went to shopstyle.com. This is so annoying, especially since I have a lot of drafts at Polyvore.

Please fix ASAP.

Taylor said...

I cleared my cookies, history, etc.
Still didn't work.
I restarted, shut down, every thing imaginable
Still didn't work.

Everytime I even open polyvore, it pops up, loads, then just goes blank. The whole page. It won't let me do anything.

Soooo frustrated.

Anonymous said...

I was making a set and it was letting me save it and then all of a sudden it wouldn't. I did exactly what you said to do clean cookies and all of that but it still isnt working.

Anonymous said...

Everytime i log on to polyvore it logs me out right away. i cant save, i cant publish, i cant do anything because it keeps asking me to log in over and over. PLEASE FIX THIS

Anonymous said...

For a week I haven't been able to log in !! I tried logging in for a week now !!! And I deleted my cookies !!!
It's still not working !! Fix this please or I will never use your site again !!

G said...

New User

Unable to log in when using the 'Clip to Polyvore' link using Firefox 14.0.1, or Safari 6.0, Mac OS 10.8.

Here's a link I've been trying to use with a small image size PNG file.

I am instructed to log in, appear to log in successfully, the resultant window closing in three seconds, but the result of that is a request to log in (loop fail).

I am able to log in in either browser (noted above) at the Web site log in page. It's just the 'Clip to Polyvore' script that appears to be problematic.

Hope this helps.

Frustrated new user,

G

G said...

Forgot the link in my last post!

http://www.bluefishsport.com/backless-bra

miss-jords said...

Mine still isnt working... argh its so fustrating!!!

cassie locke said...

Heyy somethings wrong with Polyvore everytime i log in with my account absolutly nothing comes up it's just completely blank it's been doing this for months now that i just couldn't take it anymore and had to ask 4 help im not the only one having the problems with poyvore my friends are having the same problem to can you please fix this

Anonymous said...

hi my polyvore dosent work i can log in but when i want do create a set non of the clothes appear and when and i click on the subjects like dress nothing appears i just clean my cache and my cookies the clipper dosent work either and i created my acount yesterday please fix it its getting very annoyed i have windows 7 and use google chrome

Anonymous said...

it wont let me log in!!

Anonymous said...

Been waiting til the w/e to creat sets & cannot get the site to stay up (it goes to a blank screen) or locks up completely! Works on my Kindle & my phone, but I can't create anything from there, I have to use this desktop & IT'S NOT WORKING!!!! Grrrrrr.....

Carmen Carey said...

Poly's not letting me like sets, tag people in MY sets, or follow new people. What's wrong?

JENNIFER GROSSO said...

Polyvore seriously I am having problems on the site and no one will respond to me.I joined 15 days ago and at first was able to follow a few people but soon after I couldn't the follow button is broke,frozen,disabled or whatever you want to say.won't work at all well actually maybe once or twice a day the button unfreezes but soon after like 2 people the button freezes up again.its been 4 days and no one will respond to me anywhere on Polyvore,facebbok,twitter and I see you all on there everyday so I'm guessing your ignoring me.so tired of this.ready to close my account.I fell in love with this site but are now very discouraged by all of the problems I'm having and you all not responding only makes it worse.at least post messages letting everyone know that the site is having problems don't just ignore members thats very unprofessional of you all.its not my pc,mouse,cleaning cookies or anything like that I tried everything using GOGGLE CHROME,IE,ETC nothing works.it must be your site having problems bc my pc is working fine on every website I go on so please respond.ASAP SERIOUSLY SMH!!!

Anonymous said...

Whenever I try to log in through my twitter it acts like it is logging in the it just goes to a white screen. If you could please fix this it would be wonderful thanks :)

Anonymous said...

Well i typed polyvore in google and the clicked the website i wet on sign in and clicked on connect with twitter after i logged in i did what it normally does and closed the login window (it normally does this) then it still didn't login of connect and i can't login to my account help......x

Anonymous said...

i wont let me login help.......x

Anonymous said...

I've been logging in Via my twitter account, And now all It does is bounce back to the start page.

Sharr said...

I have been having problems since yesterday. I can log in but I can't follow anyone, I can't use the drop down menu and I can't create anything. My user name is emiant and I am using IE 9 and Windows 7. Please help!

Anonymous said...

Dear Admins.

I had used Polyvore account dedicately. However since last month, whenever I had tried to log into my Polyvore via my facebook account, it will automatically connect to my husband's facebook account profile instead of linking to mine, like it used to.
I had tried many other ways. I had deleted cookies, uninstall chrome, reinstall it. Tried using polyvore through facebook via IE explorer 7, yet nothing works.
So will I never be able to use my Polyvore again please?
My email address is clara_ysm@live.com
I did tried to press "Forget password" as suggested in Polyvore help page, yet nothing works, no email received.
Please kindly assist.

Dinda Raihanah S said...

I can't log in. I've cleaned my cookies but it didn't work. I've tried to forgot password too, but all i got is "We could not find a user with the email address xxxxxx@live.com."

Yourthoughts said...

Hi I am new to polyvore and I can't use the editor, I've tried to create a set but it won't show me anything to select and drag HELP PLEASE

talie X said...

@Yourthoughts I have pratically the same problem but I can only see the first pages of clothes in the editor section after that it's blank

Anna Richmond said...

I still cannot use the editor menu and then after I signed out and then back in the editor menu still did not work. I then cleared my cache and now the page to create a set is completely blank and I cannot even sign back out anymore!

Anna Richmond said...

I forgot to mention that I use Internet Explorer 10 on Windows

Anna Richmond said...

Sorry but I am going to keep you up to date because I use Polyvore daily. The create a set page finally is back up, but the editor menu is still not working! Polyvore fix the problem please!

Emily said...

I can't even create anything and I don't know what to do

Destiny McGee said...

I changed my email on Polyvore and I did NOT change my password so I can't reset my password I've come to far on that account to lose it all. Poly Team please help.

Anonymous said...

I am having SO many issues with the Polyvore editor and I'm starting to get really frustrated. I can't create anything, it won't save my stuff because it says I don't have the right browser. I have Internet Explorer 11 and it says you need at least Internet Explorer 7.0+ and thus won't let me do anything. I can not change the size of any of my items, the editor buttons will not work for me. I am really frustrated because I haven't been able to use Polyvore for at least a month or two. And I know I'm not the only one who is having these issues.

Anonymous said...

Cannot use my editor...uuugghhh. sometimes it will show 2 pages of items and then nothing or the dreaded "you have no items, import your own".

Anonymous said...

Cannot sign in on the app with my Facebook. It says 'Facebook credentials not found'.
iPad polyvore app

Anonymous said...

my polyvore is being weird, it says that i have 15 likes when i actually should have 53! i've deleted the app then re-downloaded it but it still says 15 likes. i've tried on my computer and it says the same thing, what is going on ?!

lediana numanaj said...

It still didn't work after clearing my cookies :( please someone help me

lediana numanaj said...
This comment has been removed by the author.
lediana numanaj said...
This comment has been removed by the author.
Anonymous said...

I NEED you to send my password reset email

Anonymous said...

I have a problem with following people that are my friends and I can't follow them-- Google Chrome.
It keeps on saying busy but it won't let me follow them :(

Anonymous said...

I also can`t log in since 1 year.
I am realy sorry about that.
I wrote mails to Polyvore 2 times, no awnser...
I like to use Polyvore again, but i realy dont know how!?!?!?!