Wednesday, May 25, 2011

Image Weirdness - We're on it!



UPDATE (5/26/11): We worked on this issue long into the night, however it's taking us longer than expected to fix. We're really sorry for the inconvenience. Issues with sets appearing differently should be fixed by 6pm PT tonight, and issues with item displays should be fixed by end of day tomorrow. Thanks for being so patient!

Some of you have reported problems with sets appearing differently when published and also, that some items are displaying differently than originally clipped or saved. This is due to our newly upgraded 3rd party image library, which is the code we used to compose sets and analyze images.

We're really sorry about this and we're working as fast as we can to fix the problem. We expect images to return to normal by tomorrow night. Thanks for being patient with us.

Sorry,
The Polyvore Team

59 comments:

Anonymous said...

Polyvore team, I like how you work and it turns every time more beautiful!

TheQueeness/NeonTiara. said...

first to comment!
yay!
:D

suburbhater said...

You guys are awesome - some blips are just going to happen. Thank you for getting on it all so quickly!
Lynne

Anonymous said...

Thank you so much! The clipper has also become nearly impossible to use. It's really hard to clip things and rework them once they've been clipped. Also, the automatic square clipper has become very sensitive.

Anita101 said...

Thank you! :)
I was really upset about it!
Keep doing great job guys!

Anonymous said...

Thank you!!!!!

erjona_trungu said...

It's okay :) This site is very cool and these things happen.

Lariat Style said...

Thank you guys! You're the best!!!

Lariat Style said...

Thank you guys! You're the best!!

Anonymous said...

Thank you guys! You're the best!!

1fashionmonkey

Patrícia Coelho said...

I'm pretty sure you'll get it solved soon! Continuous improvement process requires time and patience... "Sometimes things get worse before they get better" :)
Polyvore is always working towards and beyond our expectations!
Thank you very much and greetings!

Anonymous said...

Thank You!!

aprillha said...

Thank you!

thefirstnoels said...

Thank you so much.

thefirstnoels

Anonymous said...

Omg, thank you!

Anonymous said...

Thank goodness. I had to screenshot the original item (from it's original website), post it on my website, clip *that* image, and finally put it into a set. So much unneeded effort!

Anonymous said...

Sometimes the text gets shifted or cut off.... can that be fixed??

Ashley H. M. Trotter said...

You guys are awesome -- thanks for the update! <3

Lilith said...

I'm happy you've responded so fast I started noticing it recently. that my items were sometimes changing.

BullyGrrl said...

Yay!!! Thanks so much! I was just about to write you about that! Really glad you are working on it, you guys are awesome.

Anonymous said...

i'm not sure who reported that, but i haven't seen any "image weirdness" as you put it

sophisty said...

I love how responsive the Polyvore team is to site problems, and especially the way you give us interim feedback so we don't think it's just our own computers acting up. You guys are the BEST!

Anonymous said...

So, that is why I am unable to see images, my sets and can't participate in contests?

ZombieGrrl said...

what if none of your items whatsoever are showing up? I couldn't create a set right now if I wanted to because nothing is visible.

BigSky said...

Thanks Polyvore. I am sure I am not alone in wanting to say thanks for creating this amazing and fun place for all of us to play! Glitches happen, Thanks for working on it!

Скарлеттl....{on} said...

I also have probelm with my editor. I can search anything that is two words or use the texxt tool.

Robsessed73 said...

That's ok. But while you are working on the items, can you PLEASE remove them from underneath our sets! It looks so cluttered and takes away from the beauty that people create here...
Thank you!!!

EllaThrasha said...

Thanks- we love creating on Polyvore and appreciate your work to keep up the excellence of this medium!

Anonymous said...

Oh, i didnt notice it! im not angry ... it happens and im sure that nobody else didnt mind you this!

kisses
from one future StarAnjaStar

The Girl said...

It's totally ok !!
We can fix it !!
Hope you will fix this soon !!

http://www.polyvore.com/cgi/profile?id=1443221 (My Polyvore Profile !!)

jazzarina said...

whew - than goodness for that - i'm so happy you've replied - i wrote to 2 different polyvore sites - unsure whether they were the right forum for technical issues - and have just been waiting and hoping for a reply - now we can all give a deep sigh of relief - and wait for tomorrow - can't wait! LOVE polyvore :)

Pinkmarble said...

Your wonderful letting all of us know you aware of the problem and fixing it. Thank you for such an incredible site...I love Polyvore!

Sam said...

This is a great site and I'm glad I joined.You guys run a awesome site!

Anonymous said...

Thank you so much! You always fix issues really quickly and my items in my recent set have returned to normal :) Thanks again

Anonymous said...

now i cant see the items in the grey box when bi trying to create a set. but thanks for working resolve the tech diff.

madamelove said...

Cant see my images on my create page, can't do sets without this function. Are others having this problem?

Winter Moon said...

haha I thaught it was just mee.. you guys are awesome thank you for fixing it!

giddyhill said...

lost sleep for fashion! appreciate mucho...huzzah!

madame love said...

Please help!!! Can't see any items in my create page. when I go on my iphone to polyvore page I can see all my items????? I wrote yesterday but didn't get any response. My name on polyvore is madamelove. can you help?

Anonymous said...

thanks so much! really, you guys at polyvore are awesome. things like this will happen with websites, but the diffrence is most other sites wont work very hard to fix it. thanks again :)

flilly45 said...

i have used that sad face in set before!! omg!!! ^o^

Anonymous said...

hello, tons of my items justs lost their tags, is this anything to do with your lovely fixing?
x

Anonymous said...

now the images i had that were weird have disappeared.

Anonymous said...

A lot of the items that are used in texture sets aren't coming out as textures anymore. If you could try to fix that, that would be awesome!
You guys are the best!!!

Annie said...

Polyvore team- thank you for an awesome site!
Check out my sets on my blog: annieholloways.blogspot.com

Jael Paris said...

I've encounter problems with pale images being transparent when they weren't before. Was this part of the problem?

Erica said...

Dear Polyvore,
Is there a status update for the resolution of this problem? I am still experiencing trouble clipping certain images.
Thanks for your attention to this matter.
~Erica

LOVE is the FASHION said...

This is another problem that happened to me and other ppl!
I can't see number of views in my sets and my number of overall viewers won't go higher(this is happening all week).You can't tell that I don't have views but I get like sets really quickly so I must be having more views/
VIEWS NUMBER IS MISSING PLEASE FIX IT?AND ALSO LIKES NUMBER WON'T CHANGE LIKE A WEEK AND PROFILE VIEWS NUMBER WON'T CHANGE FOR A WEEK!
My profile: http://www.polyvore.com/cgi/profile?id=1910836
My email:
tamara14-mne@hotmail.com
Thank you,
Tamara.

jazzarina said...

HELLOOOOOOO POLY!!!!!!!
HELP!!!!!!!
the problem is still ongoing - same prob with backgrounds - and now half our sets are looking crazy!
just wondering what's going on! :)

Anonymous said...

So my recent set is doing this, is it still not fixed? It looks fine when I edit it, but when I publish it, it has white background areas, etc. Just wondering if you're still working on it?

Anonymous said...

Hello Polyvore,
the problems there are still. Impossible to apply the texture, the automatic cutter do not work.
Thank you very much for your work.

Anonymous said...

same problem with my sets....unable to make sets for more than a week....white backgrounds/disformed items etc.....will i ever be able to use it again???? just wondering :( was a memeber for almost three years, do not want to leave ;/

suzzie said...

i wonder: will ever this problem be solved??? return our old favourite poly!!!!!!!

tanjapolivoresets said...

agree with You, Suzzie...i miss old polyvore and still unable to make new sets ;(

Jilbert said...

I've yet to see a solution to this issue and would like to know if there actually will be a solution or should we just get used to things the way they are. There are some of us that can help out by manually editing items, but would prefer to see the "enhancements" backed out and or at least the return of an image algorithm similar to the previous capability.

Anonymous said...

Are you really working on it??? can you just answer when it will be fixed if it be ever .

LipsLikeMorphine said...

I have been patient but this is crazy.

Its almost been a month since I've been able to make a real set.

And why have you made the site look so awful?

Can you please give everyone some information about what is going on?

Anonymous said...

I still cant see my items when i am trying to make a set.

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