Types of info you can find in the Help Center:
- Your account - including notifications, passwords, and privacy settings
- The Clipper tool - use it to clip in products galore from other sites to use in sets
- Our Editor - everything you need to know to get creating
- Apps on apps - where to download 'em, how to use 'em, and more, for iOS and Android
- Much more, worth exploring to become a Polyvore Pro!
Help! by duchessbee featuring scarves
FAQ with Caitlyn, Polyvore's Community Policy & Support Coordinator:
Q. What do you do at Polyvore?
A. Cue the sirens because I'm kind of like the Polyvore police! The community team makes sure the Polyvore community is safe, happy, and aware of our site guidelines. Specifically, I answer all the questions that come through our Help Center and am the first line of defense for copyright and trademark issues. We work to evaluate and respond to the flags from our Polyvore community. Daily upkeep like this helps ensure that Polyvore is a positive place for our awesome community.
Q. What is the best thing about the Help Center for the community and for you?
A. The Help Center is a great place to start if you encounter an issue or bug on the site or just need some extra info. The search function allows you to easily find solutions without having to dig through different articles. The Help Center keeps me on my toes because I am always adding and revising articles to address the community's FAQs!
Q. Have real-time questions about site bugs lead to real-time fixes?
A. Oh yeah! Our active community usually knows when something is wonky before we do. Whenever an issue pops up by multiple users, we report it to the larger team right away. I troubleshoot smaller issues on my own then, if we can make an engineering-level change, I bring in the team.
Q. What's one thing you want the community to know?
A. We're here to help, so if you ever have a question you can't find the answer to, just submit a request. Oh, and we really do share all your feedback with the rest of the Polyvore team!